Our reviews are guided by various parameters. These include casino security, game selection, payment methods, customer support, and financial limits. Our review also looks at the promotions and bonus offers that online casinos make available to customers. Here, we review the welcome offers, free spins and bonus reward programs that casinos have in place. We conduct an evaluation of how easy or difficult it is for players to claim or use the various bonus offers and reward programs available. We also check to see the rules or conditions that guide these offers to ensure that players know that they are getting into when they sign up for bonus offers.
Casino Review Terms
As we review online casinos, there are certain terms that feature prominently in our reviews. Each of those terms communicates a deeper meaning that should be understood in the online gambling context. These terms include:
The majority of online casinos run special promotions targeting new or existing players. Casino promotions are activities that encourage gamblers to sign up or engage in wagering events. The most popular promotions involve giving players free money to play with, also known as bonus amounts, giving free spins and rebates for losses incurred. Often, online casinos have a dedicated promotions section on their website where players can find information about bonus offers and loyalty programs available on the casino. Most online casinos group their bonus offers based on slots and explain the winnings that players can expect, how to claim the offer and the conditions that guide a bonus offer or loyalty program.
Also referred to as internet casinos, online casinos are the virtual version of the conventional physical casinos. Through online casinos, casino fans can be able to play and gamble on casino games via the internet. This is known as online gambling where virtual casinos provide odds and offer payback percentages that exceed those offered by traditional casinos. The payback percentage for different games available on the casino are provided in the game rules. Online casinos run on software developed by companies such as the International Game Technology, Realtime Gaming, Microgaming and Playtech.
Online casinos offer players numerous bonuses. These are usually available on the promotions page of an online casino. Bonus offers play two critical roles in online gambling. For casinos, bonus offers encourage players to play more, while for new players, they reduce gambling risk by allowing them to test their playing skills without staking their own money. There are three types of casino bonuses that gamblers are likely to find in online casinos – these are deposit bonus, no deposit bonus and free spins offer. For deposit bonuses, players are required to place a stake to claim the bonus. For no deposit bonus, players don’t have to deposit any funds to participate. Some common bonus offers that players can expect to find in online casinos include welcome bonuses, and in some casinos, loyalty and VIP programs. For the latter, players get to accumulate points that can be converted into cash as they continue to play on the casino.
Casino Software and Game Selection
The software that an online casino uses and the games that it makes available to gamblers play a key role in attracting players. These are the two aspects that determine the kind of experience casino players have on an online casino. Online casinos have game selections for different sections – including live casino, casino, poker, and bingo slots. The software that a casino uses determines the game slots that will be available on the casino and how well those games will run. Since online casinos are virtual casinos, players prefer using bookmakers that allow access via mobile devices such as phones, tablets, and laptops.
The themes and designs that are used on an online casino website also matter because they determine how easy it is for players to use the casino. From the theme and design of an online casino, one can tell whether it is a social gaming or a real casino. Social gaming casinos tend to have bright, user-friendly designs with appealing interfaces and many promotion campaigns. On the other hand, real casinos have strict designs and a wide variety of casino games. However, the number of promotional campaigns is often limited. They lack social media profiles and often, they have very little or no information about the company.
Safety and Security
Gambling fans want to play in online casinos that provide the necessary security of their funds and information. One way to ensure that an online casino is safe to play on is to check whether it has been licensed by the UK Gambling Commission to conduct gambling activities and whether it complies with gambling regulations set out in the UK. Besides having the requisite licenses, online casinos take measures to ensure that customer data and funds are safe. Such measures include the use of modern technology framework in their development, hosting online casino sites in servers that are secure and using top-notch SSL certificates to prevent external attacks and enhance the security of customer data.
These are the various methods that players can deposit and withdraw funds from the accounts that they open with a casino. Ideally, online casinos that accept a wide range of payment methods are more preferable than those that do not. In many cases, casinos will allow players to use the same payment methods for both deposits and withdrawals. Some of the payment options that online casinos allow players to use include credit or debit cards such as Mastercard and Visa, e-wallets such as PayPay, Skrill and Neteller and bank wire or transfers.
Some online casinos allow players to use Bitcoin – but those are just a handful. Of importance to note is that withdrawals take different durations to complete depending on the payment method that a player decides to use. Generally, withdrawals via e-wallets take the least amount of time to complete while bank transfers tend to take the longest time. Depending on the online casino and the payment method being used, the highest amount of money that players can withdraw in a single day differs as well.
Customer Support and Service
Customer support is an integral part of a good online casino. In online gambling, customer support is about providing help to players whenever they have questions or need assistance. Most casinos use multiple communication channels to connect with customers and provide them with support. The most common communications channels that are used are phone, emails and live chats. Ideally, online casinos should provide customer service to customers 24/7.
Though not all online casinos are able to do this, top-rated online casinos are those that respond to customer needs with speed and have support staff on standby round the clock. The competence of customer service staff also matters to players. Online casinos that have friendly and knowledgeable customer support staff who are willing to go out of their way to resolve customer issues tend to receive higher customer ratings than those that have impolite service staff who put little effort into helping customers.